Service of counter staff were very good both at pick-up and drop-off. Car in good condition and we love it.
However, there was some disappoint which we were so surprise about the staff at the airport...
It was the time when we went to wrong drop-off location,as GPS guided us to the airport (where the shuttle bus picked us up to get the rental car). We saw one man with Times sign, he was SLEEPING while waiting for arrival passenger. We didn't want to wake him up but we had to and yes, he DIDN'T WANT TO ANSWER ANY QUESTION. We asked him where we can drop the car off and what he answered us was just pointed his finger to the door, DIDN'T EVEN OPEN HIS EYES. Luckily, we found the place in the next 5 minutes.
Times is doing a good job in arranging the pick up and registration everything in order, staff also give very good and tiny service for local traffic attention and the car details. Times rental also provide good useful information from the local interest / map code and car return information. Really good rental car experience.
The car is in a very good condition, GPS is very easy to use. The staff who took care of us when we picked up the cat at the airport is very very lovely. We really appreciate her assistance, she is very detailed oriented, we learned everything we need to know! Thanks!
About QEEQ:10.0/10
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