Took over an hour to service 10 customers.
People with reservations that hadn't paid were told no cars were available.
Staff was rude and on their cell phones.
We waited about an hour for the car. The car was a little dirty and had lots dings. my husband asked if the dings were noted and the young guy said yes and we had nothing to worry about. Everyone around us were very upset because of the wait, we can had to waited for a car for 1hr. Among others. I would think twice about renting from Fox only because of the wait depending on my time schedule. The employees customers service was good and they handled themselves well under the pressure. it was an ok experience.. just ok.
“if the waiting time is less, it would have been a good experience.”
About FOX RENT A CAR:7.3/10
waited more an hour to get the car.
About QEEQ:10.0/10
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