Excellent car, excellent service.

Very good

The process was quick, but the attitude was average.

Convenient car rental location The only rental spot is in the basement floor, which was a bit hard to find.

The service was very professional.

When picking up the car, there was an unexpected high-priced fuel fee, but showing the fuel receipt upon return waived the fee. Since I picked up the car early, there was no queue; when dropping off, it was also early but quite crowded... The car's condition was okay, but if you're traveling to Germany, it's better to choose a European car since Japanese cars' brakes are not as responsive.