Rental from Koh Samui airport.
I damaged the rear paintwork slightly and expected the worst in respect of my 9000baht deposit.
Very pleasantly surprised to receive an email same day showing a deduction under 3000baht for the repair. Balance immediately refunded.
Never encountered such professionalism from a foreign car hire company before.
Highly recommend.
“The overall car rental experience is customer friendly, quick process to pick and return the car.”
About Europcar:10.0/10
The condition and clean of car is quite good. The assistant's service attitude is quite friendly as well. She treated my family with 4 bottle of cool water. It feel great after long journey. It did not wait long time to get the car.
About QEEQ:10.0/10
The website is quite convenient to rent a car. It is also clear described the car provider. It is a very important message for customers.
“Lack of flexibility to change contract and ability to contact by email.”
About Europcar:6.0/10
Needle was slightly below F mark when car returned and was driven to nearby petrol station to fill it. Cost 1/5th of the cost of filling full tank elsewhere the previous day- a Scam!
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