Not bad, pick-up and drop-off were both very convenient. The only downside was that the staff spent a lot of time promoting additional services, including vehicle upgrades, which was unnecessary.
The staff had a good attitude. Although my English is limited, they patiently explained everything. They offered insurance but didn't force it. Since I was going to a ski resort, I asked to change to a four-wheel-drive car the next day, and they promptly met my request without extra charges.
Like: Booking the vehicle was super easy! Because we got such an amazing deal on it I was a bit skeptical when it was time to pick it up but it was just what I had reserved! I will use this again for sure!
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Customer Service
Excellent!!!
Dislike: Nothing
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