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+81 3-4578-4029
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From Chile
+56-226665927
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+57-6017940262
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5932849355
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5932849355
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Went well

Reviewed: Mon, Nov 25, 2019
About Atlas: 8.4 /10
the counter staff was friendly upon PU less so on drop off Car was very nice, not a very basic Corolla but had some upgrades. Was very clean
About QEEQ: 8.0 /10
Intermediate | Toyota Corolla or similar

Relevant Reviews on Atlas MELBOURNE AIRPORT – TULLAMARINE

Samantha Hornby

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Reviewed: Mon, Feb 26, 2018
“Melbourne - Great Ocean Road”
About Atlas: 2.0 /10
Airport pickup phone was unanswered for a long time, so we had to take a cab ourselves. There were too few staff at the car pickup location, and the waiting time was up to an hour.

View more >
Economy | Toyota Yaris or similar
Reviewed: Wed, Oct 2, 2019
About Atlas: 5.3 /10
We were given a VoxWagon Golf instead of the toyota Yaris. The car was filthy and reeks of cigarette for the whole 24 hours that we had it. There were lots of fluid stains on all the seats too. They shouldn't rent out this car to anyone! It took 30 minutes for Atlas to pick up the phone when we called them from the airport for pick up, which is after 9am, their opening time.
About QEEQ: 10.0 /10

P.Aggarwal

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Compact | Hyundai Accent or similar
Reviewed: Wed, Jun 5, 2019
“I have to wait at airport more than one hour. No one came for pick up. Very bad customer service.”
About Atlas: 6.7 /10
Very bad customer service. Staff not friendly.
About QEEQ: 10.0 /10
EasyRentCars website very good.

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Full Size Van | Toyota Commuter 12 Seats or similar
Reviewed: Mon, Jun 3, 2019
“Completely unsatisfactory!!!”
About Atlas: 7.0 /10
The van wasn’t serviced and not fit for renting. Was advised to take the van back twice by Atlas customer service. The first time was for mechanical errors constantly appearing on the dashboard all the time, but no replacement vehicle was available. The second time, we demanded a replacement as the van wasn’t safe to drive due to a faulty main sliding door that could not be fixed by RACV roadside assist. Both times we were forced to inconveniently alter our travel plans and take very long and precarious drives back to the Atlas depot. I paid for a 12 seater and ended up with an 8 seater as a replacement. Atlas customer phone service was unbelievably poor, no one called us back as were told by customer service, apparently because the staff at Tullamarine weren't picking up the phone. My husband made ten different calls to the overseas call centre during a two day period!
About QEEQ: 9.0 /10

Rhianna

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Jul 31, 2018
“Excellent”
About Atlas: 9.2 /10
Like: Car was pristine and very low I'm. Cannot beat the price
Dislike: Shuttle driver just drove straight past at airport pickup and had to wait quite a while for next pick up.

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