Car was dropped at night without checking for any damage with me. Had to trust they dont purposly look for silly damage without letting me be with them and discuss that. Apart from that everything was fine
After completing the order on December 8th, there was an inexplicable charge of 4486.88 RMB on December 19th. There has been no explanation so far. Please confirm and compensate for the loss as soon as possible!
“All in all god value for what it was. Was few times cheaper then other providers.”
About GREEN MOTION:8.0/10
Car was in good condition, had some fuel in tank, car was clean in and out, however front windshield wasn't the cleanest one(from inside), be aware to check all the damage and take detailed pictures as they will find everything they can to claim money for damage you haven't done. After short discussion they have let go of this. It's good idea to have extra insurance.
About QEEQ:9.0/10
Very easy booking process, everything explained as it should be.
I had a terrible experience with the company since the beginning.
I could not collect the car on the scheduled day.
Even though I had informed on a chat, I would be arriving around midnight nobody was waiting. I tried to call for almost 30 minutes without any success then I start a chat with Easy Rent Cars and after while I was informed that the car wouldn't be delivered on that day. Because the company was closed and they weren't waiting to deliver the car. Because I had to get an Uber and pay €30 to got the hotel that was far from the airport. The car didn't have the full tank of fuel it just had 1/8 of fuel what is inconvenient for the car return.
The car return was the worst experience. The person didn't
Return the car, was a terrible experience where I stop the car in a place and the person took while to start to check the car and she didn't say anything about I shouldn't have parked in that place I had parked the car. She took 15 minutes complaining because of the car wasn't clean but I collect the car dirt and with low fuel.
Then after show pictures, she understood that I had collected the car dirt.
Then the weirdest thing happened a door hit the car and doing a small scratch smaller than 5 millimetres in the bumper of the car, but she never said I wasn't parked in the correct place to return the car she got stuck with the cleaning of the car and not with the correct parked place. Because of this issue I had to pay extra €180. She refused to give the receipt at the same time and I don't even know her name in case I need it to get a receipt.
About QEEQ:9.0/10
I had a good experience, even though I had the worse rental experience in my entire life EasyRentCars tried to solve my problems.
Hire price was very cheap and the condition of the vehicle was surprisingly good, tried to up-sell a few products.
However make sure to take out some insurance beforehand as they're guaranteed to find something wrong on return as I got stung with a €450 charge.
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