It was my very first experience with booking a car and getting it. My best friend was travelling to Sydney and she has a walking disability. The team at the counter was extremely cooperative in arranging for the car well in time. We got an up-grade because we didnt had time for the initially allocated car to be cleaned; which was a really amazing thing. Our trip was made comfortable. Keep up the great work
About QEEQ:10.0/10
The price drop surely did magic for us. The booking and getting the car was easy and swift
To long at pick up long queu st car shop. Didn’t explain enough car person. Driver didn’t really want to unload luggage who’s job is it I always like to help big this driver was looking and waiting .
Overall whole device out of 10 a 6
Car was good no worries .
“You need to disclose insurance is not included at the time of booking!!”
About ACE Rental Cars:4.7/10
You need to disclose insurance is not included, i found it very sneaky that you wait until I picked up the car to over charge me for insurance which was more expensive that the car rental. I would have booked with others who would have worked out cheaper!!
“Toyota car was good to drive but was NOT presentable when visiting friends and relatives.”
About ACE Rental Cars:7.3/10
From call to ACE for Shuttle to reaching ACE cars for pickup was almost 1 hour. Wait time of almost 40min at Domestic Airport Shuttle area.
The car was picked up at night time and we did not notice the body work and external condition until following morning and found it to below over expectation and requirement.
About QEEQ:8.0/10
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Customer Service
Awesome!!!
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