1. The instructions from the rental platform about airport pick-up were unclear (after arrival, go upstairs to the departure hall, exit through the leftmost door, and wait at the parking spots with yellow diagonal lines while contacting them, look for a yellow minibus with a noticeable Centauro sign); 2. After contacting them, we waited for over an hour.

The collection site was away from the airport and wasn't clear enough on the instructions.

The process of pick up was convenient and quick. The personal was friendly and nice. Office was far from airport (about 10-15 min) than we expected. Was shuttle, but we spent many time to find it because there was any pointer. The shuttle driver was very nice to. Deposit for petrol was refunded within 1 day.

The booking platform was good and convenient. We save 80 ero due to price drop option. I didn't like that it was not impossible to cancel extra insurance without canceling all the reservation.

Excellent condition and no hassle car rental. Only recommendation would be to make it clearer that it is the yellow Centauro shuttle bus and not the general one to the main car hire.

Excellent company, very smooth and easy to collect the car. No hard sell and very helpful staff

Very good company to do business with