The worst rental experience

The lady at the desk wouldn't accept my credit card, as the limit wasn't quite big enough. Also wouldn't accept any of the remaining 3 debit cards we brought with us. This meant we had to spend a considerable amount more on the full insurance, which we didn't want. Not being warned of needing a huge credit limit on your credit card meant we had to pay twice as much. There were also no details of the drop-off location and we had to frantically search for the correct phone number so we didn't miss our flight, which added to the stress.

Spoke to someone online about adding a baby seat to the booking. That was fine, but Thrifty didn't even have it in their system at their end, so we had to add it on there anyway. The drop-off details were incorrect and we almost missed our flight.