Best car rentals in Chicago!

My girlfriend and I were traveling together but staying at different locations. We came in on the same flight and were leaving on the same flight. For some reason when booking my car my pickup was later and my return was much earlier. When I was telling this to the wonderful woman at the counter she went to the trouble to look at my reservations and was able to switch to the same times as my girlfriend's times at no extra cost and there was even a car ready for me right then and there. She didn't have to do that. She could have let me sit there until my time. Thank you, thank you, thank you.

Although I ordered a 4 door car, the desk staff upgraded me to a nicer SUV for free when they saw the luggage my group had brought, which was very much appreciated. They answered the phone quickly when I needed to speak to them and the instructions on pick up / drop off were precise.

The Booking was easy to make. The price drop option worked which was nice.

It has been an excellent experience. Well above the expectations. My wife and I were both very pleased with the car. Our children loved it.

THE STAFF LACKED TRAINING IN ALL ASPECTS OF AUTO RENTAL AND CUSTOMER SERVICE. IT WAS OBVIOUS THEY HATED THEIR JOBS AND CUSTOMERS.

They upgraded our car to a Jeep Wrangler. It was great!