The service attitude was excellent, and there were no communication barriers in English. However, I was quite startled when they called me at noon to ask where I was. The airport road conditions were very complex; the car return spot is on the first floor of the terminal, but I mistakenly went to the second floor. The rental company even sent staff up to check the car. I only spent about 100 yuan on fuel for the whole day.

いつも安心して利用させていただいてます

Good staff, great vehicle.

Need to improve counter services

nope....

At the counter when pick-up, I was emphasized on non smoking and full fuel return... At the car, I was found it had a slight smell... different from a brand new smell...smoke. And more... the staff showed me the car had fuel 2/8. I gave a question, " Is the same fuel amount return okay?" He said "Yes."...But...it was a difficult mission...2/8 fuel return. In fact, I returned the car with fuel 1/2. If the company urges the driver on the full fuel return, it should fuel up at first. The car pick-up place Don Mueang airport is located in the area without gas station ?