They promised a Ford Escape or a similar grade vehicle, but we got a Mitsubishi instead, which was quite a letdown. The price might be lower than booking at the store, but it's due to the downgrade in car model. It's not a problem with Budget, but rather the third-party service QEEQ, which I wouldn't use again.
They acknowledged the rate of the contract, but did not accept the insurance coverage that you were offering.
However my credit card and private vehicle insurance covered me.
About QEEQ:10.0/10
You are offering great products.
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