It took over an hour to process.

Car supposed to be an economy one. I got medium size.

lack of communication about terms of renting the car

Friendly staff, fast check in and (!) good fuel price if you would like to have x to 0 policy.

My faviurite car rental app.

This was the worst experience I ever encountered. The rental office appears to have a scheme established to take advantage of individuals. I was given the car in good condition with various scratches and minor damage, upon my return is when I was unfairly treated. I never used the vehicle for the entire weekend and barely drove the car. Upon check-in the individual inspecting the car identifies to small dots no larger than the tip of a pen. Being such a small dot the check-in individual did not mark the condition report nor did I either. During the check-in I am now required to pay damages to the car for these tiny scratch's. Nor have I received any receipt for the return of the car. I am very displease with the service that has been provided.