Easy rent cars was excellent rental company was bad
United States
Reviewed: Wed, Dec 25, 2019
About FOX RENT A CAR:5.7/10
Car had mechanical problems after I pointed it out to them they said they fixed it but i had to return car to exchange after a few days for the reason I told them about in pickup that they said they fixed
Reserved and expected a Special SUV/Jeep Wrangler rental and received a scratched up Mitsubishi instead. Hood, side panels, and bumper were scratched up and there was not another option to select from. Made short trip somewhat disappointing.
On pick up in Burbank CA they did not have a car for us although we reserved one over a month before the trip. After about 25 minutes inside we were told to go upstairs and they would help us there. The problem is that for 15 minutes we could not find anyone to assist us and when they did we had to wait for the car to be washed. Never before had we had this much trouble with a car rental.
“When I picked up my vehicle the car I had reserved was no longer available & got charged $68 extra”
About FOX RENT A CAR:5.7/10
The counter staff seemed helpful but said she could not get the extra $68 off the bill when she changed the car I would be getting. When I said I didn’t want to pay for extra insurance, I was told because it was included in my original reservation, I had to take it. I had no choice but to accept the rental & I told her I would be in touch with the company about this issue.
The car was not very clean on the interior. Otherwise fine.
About QEEQ:8.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Easy rent cars was excellent rental company was bad
Relevant Reviews on FOX RENT A CAR BURBANK AIRPORT
T.Rucker
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >P.MCCORRY
-
-
-
-
View more >-
-
-
-
View more >