The team at the reception provide excellent service

When we picked up the car one of the rear seats was very wet due to someone who left the window opened. They didn't solve the issue. We arrived at the desk at 13:01 and were charged with a 40+GBP because they were closed at 13:00.

I remained on road for 6 hours on road with my family under heavy rain before getting road assistance from green motion and its associated insurance company who I paid £ 452 for 7 days to have zero excess. Plus £ 150 deposit. The clutch was broken on second day 16th of August and I dropped the car after road assistance towed our vehicle to green motion office. Finally after long long waiting of 6 hours when we reached at green motion office its employee was shouting on me by saying how did you manage to broke the clutch. I was so tired and helpless at that day said to him that I'm driving cars and trains since last 20 years. To summarise I want to get refund £150 deposit and 5 days insurance for zero excess from green motion and 5 days from Axa insurance of easy rent cars. As I used only for 2 days out of 7 days of renting with green motion. I'm not asking any compensation for ruining holidays of 7 people for our entire trip.Thanks

Had to wait long time as it was morning pickup, staff was very friendly

Like: We were over visiting family.