Fast and smooth!

Our flight to Kuala Lumpur arrived quite late. After paying an extra 150 MYR for the late fee, we successfully picked up the car. It was a small car with 140,000 kilometers on it. Honestly, you wouldn't find such high mileage cars being rented out in our country. We used it for three days and it was just about okay. We rented a local Touch 'n Go card for toll payments, costing 30 MYR for three days. We ended up over-recharging it, and couldn't retrieve the balance. When returning the car, the remaining balance was still on the card, so make sure to load less as toll costs are cheap. The main issue was returning the car; we made more than 20 calls with no answer, causing our flight to be delayed. Ultimately, we left the keys at another rental counter, which had much better service. They later explained that they missed our calls because their phone died. It was a frustrating experience and it seems like Southeast Asia is not yet ready to properly welcome tourists post-pandemic.

This is a shoddy company! I've rented cars many times, but this time I was really tricked. It's my own fault for not carefully checking the car before signing! I hope future renters reading this review will be extra cautious when picking up their cars. I highly do not recommend this rental company! Tricked, tricked! Experience it for yourselves!

The damage charges were very high. Recommend getting insurance.

Staff are very friendly and accommodating, our flight were late, they were able to pick us up and take us to KLIA1 to pick up the vehicle. Drop off process are easy to follow, will definitely rent from them again.

Easy to use app and booking process are very easy.

Agent didn’t mark tiniest scratch when I checked out saying such small scratches(probably from branches) were OK but when I returned the car another agent made a small deal out of it and asked if I took photos of all the tiniest scratches