Charged for extra fuel despite filling tank in car return
L.Halliwell
Australia
Reviewed: Wed, Jan 8, 2020
About Europcar:9.0/10
I waited a long time to get the car. Then I found unreported damage so I had to go back to notify staff.
Then I got charged for fuel on the return despite filling up less than a kilometre from drop off point.
We did not like the extras we have to pay. Would prefer to have all paid up front and taking the car will be much easier.
I hope all bookings will ge all inclusive next time. Seems like we have to add on so many little things. Adds up to the cost which is hidden in the initial booking. Leaves a bit of a bad taste.
Got pleasantly upgraded for a Subaru Forester. Great drive for 6 days. Collection and return process were wonderful. Good job to Eurocar!
About QEEQ:10.0/10
Wonderful platform for car booking. Will definitely recommend to friends!
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Charged for extra fuel despite filling tank in car return
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