Not bad but it would be better.

It was average. The process took quite a long time, and at the end, they said the pickup time was 15 minutes early, requiring an extra day's charge (early pickup and return were not allowed). They persistently pushed insurance; you need to be firm in declining. The counter only handled key collection, with no staff accompanying you to the car, which means if there's an issue with the car, you have to walk back a long way to find them.

It's fine.

The company is pretty good; the car models are relatively new. The car I got had only run a little over 10,000 km and was in great condition.

easy to find the car and easy to drop off, must enter one at the time so it takes a bit to serve each customer but that is perfectly fine during corona times

Everything smooth