Got a new car, perfectly clean for a good deal.

Excellent

They only mentioned that returning the car without a full tank of fuel would incur charges equivalent to fueling at a gas station, deliberately hiding the fact that there were nearly ten times the fuel price in additional labor fees and other charges! Moreover, the contract had an additional clause stating 'Pre-purchase a tank of fuel upon pickup, allowing the customer to return the car with an empty tank; if the customer refuels before returning, the car rental company will not refund the difference.' This was not mentioned or introduced at the time of pickup! As a result, even though I only used one bar of fuel, the bill included a hefty 60 euros charge! The actual vehicle provided did not match the specifications other than being a seven-seater. I never expected such notorious behavior from the well-known Avis, absolutely negative review!

Excellent service

Not bad

It's crucial to buy full insurance due to fraudulent behavior concerning car damage. No damage was noted at pickup, no collisions occurred during the trip, but they claimed the rear was rear-ended and there were many scratches at return, asking for €1698 in compensation. The loss would have been significant without full insurance.