Europcar will take us far! First experience but definitely our only future choice.
S.Thomas
Australia
Reviewed: Sat, Feb 8, 2020
About Europcar:9.6/10
Exceptional service!l Counter staff at Hobart airport pick up went over and above to assist us in upgrading our vehicle to include inbuilt GPS. When travelling with family earlier we found Network connection intermittent when travelling outside major Tasmanian towns. We just loved our BMW! Our first experience but Europcar always from now on.
About QEEQ:8.0/10
Great booking platform when arranging our Tasmanian car rental from the USA. A little more difficult to contact post original booking. Overall though we were very happy with our experience.
When signing the contract at the airport office, maybe due to communication issues, I couldn't determine the total rental price from the staff or the contract on the handheld display. So I couldn't tell if any additional charges were included.
Overall, the experience is very good. I have rented from Europcar many times, especially appreciating their 24/7 online customer service on the official website. This is very convenient.
Perhaps can link to the NRMA for better insurance coverage as we gotta offer of similar insurance coverage in Melbourne which cost us only $125 for 5 days vs Hobart at $450 for 5 days.
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Europcar will take us far! First experience but definitely our only future choice.
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