I will not use this car agent again.

The rental company was great, they provided an upgrade to a mid-to-large SUV, Hyundai SANTA Fe.

Picking up the car from Los Angeles airport is very convenient. The Alamo shuttle bus driver was very helpful, and the staff at the self-service car pickup area were also very nice.

Both pick-up and drop-off were very convenient, with self-service options available. The only drawback was that the vehicle category included the Jeep Grand Cherokee, which was available on-site, but Alamo required an extra fee to rent it. After contacting QEEQ, they explained that there are versions with and without GPS, and we had rented the non-GPS version. However, this was not clearly stated in the link. This was very frustrating.

The old man at counter 3 was pushy about insurance and seemed impatient with Chinese customers.

A cost-effective rental company with good service.