Sao Miguel easier to drive

Poco flexible para efectuar cambios. No pudimos cambiar el horario de recogida ni el lugar de recogida. Era simple y facil pero no les dio la gana de facilitarnos lo que pediamos.

Hicimos lo que inica QEEQ nos pusimos en contacto del Ilha Verde pero no sirvio para nada. La posibildad de cambio que comentan en la reserva no se puede hacer con Ilha Verde. Estan totalmente cerrados. A pesar que lo hicimos con tiempo. Una lástima

Have rented from Ilha Verde before and it has always been a very good experience.

Great platform, always works well. This our fourth time using it.

Had to pay 10 euros to have the car washed?? Why??

The tire pressure light showed low the whole time we had the car. (We rushed back to the counter as soon as we say it, after picking up the car), but the staff had already left the airport - we were the last customers from our flight, and it's a very small airport. We checked the tires at local gas stations during the time we rented the car, and the pressure stayed OK. Couldn't figure out how to reset it.

The overall experience of the rental vehicle was fine with the exception of the staff. In particular, there was a woman at Ilha Verde who was very impolite. She was very frustrating to deal with and she left you with the impression that she could care less if you rented Ilha Verde's vehicle. It was almost as though she was daring you to walk away. I will return to Faial but will not use Ilha Verde ever again. I don't expect people to cater to me. I'm not royalty. But decent customer service is expected.

Easy to work with and answered all of my questions. I would gladly use Easy Rent Cars again.