“Not bad, but watch out for hidden fuel policy charges despite returning the car full with fuel.”
About Budget:8.7/10
Car had a number of marks on it despite it having been recorded as having no marks on it upon collection of the vehicle. We chose this firm for the full to full fuel policy which we followed, but hidden in the terms and conditions was a 19 euro fuel policy automatic fee. This is always charged regardless of you bringing the car back full of fuel. You may as well just add that to the original booking fee. It’s sad that we still have to battle hidden charges in this day and age.
The rental company charge me at the desk extra fee for a full fuel tank. I don't know why because I booked fuel option full and pay in advance. So I pay for this option twice.
Pick up point was very difficult to find, several other customers for Budget just standing around waiting in random spots - bus didn’t have a Budget logo on it. Office didn’t respond to phone calls after landing to help us find the bus stop.
Once on the bus (after 65 minutes) the process was as easy as with other car rental firms
About QEEQ:8.0/10
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