Very satisfied

Apex had not received my details nor payment after booking thru QEEQ. As my flight was delayed and I arrived at my destination late (4:30pm), apex refused to pick us up from the airport because they state last pick up at 4pm. They offered to call me a taxi at my cost and they close at 5pm so I was struggling to make it in time. They had no details nor payment thanks to QEEQ so I couldn’t even get a refund.

The car did not exceed my expectations. It was old and seemed to struggle on the freeway over 80km/h. Not the car I thought I had booked. The staff however, were lovely. Very friendly and professional!

Easy to use

We were very happy with the ease of car hire We were there for my father’s funeral so didn’t need any complications Staff were great and the car was excellent.

Price drop made a big difference

Time for picking up was a bit long as we have to wait for staff to be available. But it’s was all good. Just a down side that Apaec in Perth airport closed at 3pm. So we have to pay an extra $40 for drop off after 3pm

I thought I was booking my car with an Australia agent as everything was quoted in Australian dollar and I used my Australian credit card to pay. When I get my credit card statement I was shock to see my bank charged me an international transaction fee of $36 because QEEQ is based oversea. I am very unhappy. Will not book with QEEQ again.

Arrived after rental car hours so had to pick car up the next day. Apex staff were aware of our flight delays and held our reservation. Smooth transition once we got to the car rental facility the next day.