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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1381497352
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1381497352
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EasyCar excellent Hertz far from it

Reviewed: Tue, Mar 3, 2020
About Hertz: 8.7 /10
Issues with Hertz office in Cancun regarding insurance policies- please refer to my extensive email correspondence with your customer service officers
About QEEQ: 10.0 /10
Excellent - especially regarding the problems I encountered with the Hertz Cancun office
Economy | Chevrolet Aveo or similar

Relevant Reviews on Hertz CANCUN Airport

Diego A Ramirez N

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Compact | Volkswagen Vento or similar
Reviewed: Wed, Jan 17, 2024
About Hertz: 10.0 /10
Muy buena atención con atención VIP
About QEEQ: 10.0 /10

Pádraig McBride

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Standard | Volkswagen Vento or similar
Reviewed: Mon, Mar 2, 2020
“Cheaper than a bottle of water, for 2 days (incl. damage).”
About Hertz: 9.7 /10
Someone reversed into me, and the dent/scrape across two doors only ended up costing £40 to repair (which I claimed back on Amex ins.) but Hertz took 2 months to provide the damage invoice, so if I hadn't been able to stop back at the airport office again a couple of weeks after returning the car, it might have been too late to claim.
About QEEQ: 10.0 /10
All good, and with the bonus points I (easily) built up, the entire 2 day rental cost £1.30.. unreal!

Naoufal

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Economy | Nissan March 2 Doors or similar
Reviewed: Mon, Dec 30, 2019
“Good experience but much unclarity when it comes to insurance policies (Hertz vs EasyRentCars)”
About Hertz: 7.0 /10
Overall I think that the experience was okay but I was shocked that they were not aware of the extra-insurace we paid for with EasyRentCars. Therefore they tried to convince us to pay extra money to get an insurance that we have already. It’s probably also due to the lack of communication or clarity between EasyRentCars and Hertz
About QEEQ: 8.0 /10
Overall I think that the experience was okay but I was shocked that they were not aware of the extra-insurace we paid for with EasyRentCars. Therefore they tried to convince us to pay extra money to get an insurance that we have already. It’s probably also due to the lack of communication or clarity between EasyRentCars and Hertz. The price drop check worked as I was hoping and I got a refund of a small amount. It was a good discovery.

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