No problems

I had never driven a manual A3 before, and they were worried I wouldn't understand. So, they accompanied me to the pickup point to demonstrate how to start the engine and operate the car. I found their service very attentive.

Did not inform in advance that they are closed on weekends; The final bill lacked detailed breakdown (though the amount seemed correct)

This was our first time renting a car abroad. We picked up and returned the car on July 13th, assisted by a friendly young man whose name we didn't catch. His service was friendly and efficient, and the procedures were simple, which eased some of our concerns. Especially when returning the car, we just refueled it, did a basic clean-up, and handed the keys to the young man to complete the process. The procedures were quite easy, and we were very satisfied.

Obviously my car exceeded my expectations. New car, spacious and superior that I thought

We had to pay an extra 40 euros to the agency to get the car after 18H. At no time when booking on the internet, there was talk of a surcharge to pay for this option. Please notify your customer for this service.