Overall service was satisfactory, no hidden charges, and thorough car inspection at pickup.

Quick pick-up... Thorough inspection during return, closely checking the car inside and out... Fortunately, there were no damages... After completing the handover, I gave a small tip... The staff was very happy and even helped with the luggage... (My mistake, I should have given the tip earlier, haha... Everyone would have been happier~). The car was quite new with 7000 km mileage... I drove about 800 km... Performance, air conditioning, cleanliness, everything was great~~ Well-maintained~~~~

First of all, I booked a Toyota model. Upon arriving at the airport, they said due to a shortage of cars, they gave me a Nissan model. If I didn't want it, they would refund me, and the staff's attitude was not very friendly. Maybe because it was early in the morning when I picked up the car. Moreover, the car's exterior was dirty and had multiple scratches and dents. Additionally, the car had mechanical issues. It would stall when driving at very low speeds (it's an automatic car). When I returned the car, I waited for a very long time. I almost missed my flight home. Besides, they gave me the wrong receipt, someone else's. The signature was placed on a copy they initially gave me. Overall, I do not recommend this company's cars for other self-driving travelers.

Car is in good condition. Easy to pick up.

if car can arrange before arrived is better

nope