Easy process to find a decent car rental

About 25 days after returning the car, unexplained charges appeared. Even now, over a month later, I can't determine the cause, which is disappointing.

it is off site to the usual rental area but they are great and send a shuttle to collect you and drop you off at the airport. otherwise easy to deal with

good to deal with - only issue is clarity in booking. please make it clear what insurance is required so that it can clearly be purchased with the booking. please also include the tolls option so people are aware

The counter staff are very friendly and helpful. The transactions went quick and smoothly. Shuttle van bring us to the location which is nice because outside the craziness of the ORD airport.

Staff was courteous

Car was car wash cleaned but lots of bugs still on vehicle

Routes offered the cheapest option to rent in the O'hare area. There was a shuttle that went from the rental car area to Routes itself. Be prepared for the additional 10-15 minute wait. Once everyone who was on the shuttle gets to Routes, the line takes a while to die down. It took me about 20 minutes to get to the counter once I arrived. They also charged $400 as a security deposit which I was not aware of at the time. Besides the wait, I would still use Routes for business car rental for the price and availability.

Smooth process, reservation was confirmed quickly. Would use again!