More experience - face up to the untruthful counter staff and unreliability rental car company
Iceland
Reviewed: Sun, Mar 22, 2020
About Lotus:6.0/10
It is the worse car rental company in my travelling journey up to now!!
Unreliability - I was booked a diesel used car for ten days more journey half-year before in order to economy fuel consumption , but only a gasoline car to be chosen....
Untruthful - The staff mislead much compensated cost instead of the fact as some damage to be found!
About QEEQ:8.0/10
It is so easy to use for booking platform and many variety cars to be chosen.
There is prompt service and helpful to provide insurance claims form to get ride of my problem.
The queue was quite slow. If you're rushing to catch a flight, it's best to arrive early. I used Apple's built-in maps and found them more useful than Google Maps. It's important to buy full insurance and gravel insurance as stones can easily hit the car on the road.
This car rental company charged us 300 euros for roadside assistance with a towing service, which was supposed to be covered by insurance. So far, they have not reimbursed us. The rental platform has not taken any action and has continuously delayed the issue.
“Cool and nice, everything smooth and I really enjoyed it”
About Lotus:7.0/10
During car pick up, ask always on insurance even I bought via QEEQ platform.
Very fast in car drop off, and the guy was in good service and speed fast on car checking
About QEEQ:10.0/10
Very helpful, soonest response and provide useful information
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More experience - face up to the untruthful counter staff and unreliability rental car company
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