余裕を持った返却が必要

The cars from ACE are old. I had to get roadside assistance twice during a three-day rental, which ruined my entire vacation.

Staff was very helpful in describing all the info I need to know and also gave some tips on road conditions and roads to avoid

Smooth booking process and good competitive prices and discounts

The car was incompatible with USB/charging of IPhone. This was unacceptable as roads in NZ are long, unpopulated with few services and as I was a lone female traveller the thought of being stranded with no phone battery made me feel very unsafe. Also I was not provided with the central locking key. This was inconvenient, having to first manually unlock the drivers door before I could load/unload stuff into the boot.