The rental location is very close to the hotel, just a 10-minute walk. There were not many customers in the morning. We originally booked a Dodge 7-seater, but we got upgraded to a newer and more comfortable Toyota Sienna. The paperwork was simple and took only 15 minutes. The return location at the airport offers 24-hour service, and the return process was even faster. The inspection was done in less than 5 minutes, and the staff confirmed everything was OK. Additionally, a driver took us back to our hotel, which was very considerate!

Pleasant and professional service.

Good value options. Improved booking experience.

Enterprise made us go to an entirely different city to get our car when the documents said pick up at airport. It was totally unacceptable and the agent was very rude. Upon return the agent did give us a $50. Refund for the poor service we received.

Like: I got a differernt car than I reserved, but it was excellent. The people were very friendly.
Dislike: I did not like paying for a taxi to take us to the other lot. Why cant Enterprise run a shuttle to the lot or pay for the taxi fee?

Like: Spectacular scenery, great weather and friendly people.
Dislike: We wish we could have caught more fish.