The originally booked car was unavailable. The supposedly equivalent car provided had noticeably less space. We were asked to pay extra for a larger Suburban.

Very convenient, and the counter service was good.

Aside from additional upselling, they also pushed me to prepay for a full tank of fuel, which wasn't cheap at all. When I asked about the total cost, they only mentioned the upsell amount, not the overall cost as I expected.

Counter lady very friendly and helpful

Like: Good car at a good price. Clean, reliable, low mileage, modern entertainment system.
Dislike: Alamo agent resented the EasyRentCars price. Alamo agent claimed that EasyRentCars was only supposed to rent to foreigners, and them renting to me was illegal, and that Alamo management was working on this. In addition, if there was a damage claim, Alamo would not stand by the limited damage insurance EasyRentCars advertised they provided. Furthermore, I am lucky that Alamo can provide me with a car; they could not guarantee that one will be waiting for me. (But there was, and everything worked out fine.)