Great service. A bit far from the airport, but they provide shuttle service.

Long time to pick up. Had to return to change car as passenger seat was very dirty and sweat stained. Drop off was out of hours so no issues.

Booking platform was good however with another hire in NZ we have had an additional charge of £60 from Avis for no reason. I will pick this up with QEEQ separately on my return to the UK.

When booking, we booked a compact car, the cars shown were a Hyundai, Toyota or something similar. We got nothing at all like advertised. The car assigned to us was a Toyota Corolla, nothing compact about it. It was in a terrible condition, scratched, dented and dirty, not even bird poo was cleaned of the windscreen. We complained bitterly and were then offered a slightly later model Corolla but still a very old car with numerous dents, scratches etc but cleaner (they did have to clean it before we drove it away). Will we use you again? A definite no.

Only thing that could use work was the drop off in Sydney. We were dropping off after business hours and it just wasn’t really clear what we were supposed to do with the keys. Found out from cleaners that were there.

The Only issue was pick- up from the Airport. I called to say we had arrived and waited 30min, called Jucy back to find out the driver had gone to lunch and we had to get a cab.. that was the only bad thing to happen, the customer service was great and the car was clean and full of petrol.

Very easy to use. will 100% use again.