Like: location, price, attitude of employees Dislike: I asked in advance if the highway vignette is included in the price (I called the rental company). They assured me, that all cars have a vignette and I don't have to worry. When I returned the vehicle however, I had to pay 30 EUR for the highway vignette. The rental was still cheap, however I am not sure whether I will rent from this company again - other companies at the airport at least include the highway toll in the price when you rent it. The price at this company therefore seemed lower compared to others, but then I had to pay this surcharge.
The car was filled with scratches and dings, which was fine for driving. However, when we came back, there was a very small scratch on the front bumper (smaller than a quarter) that was made when we bumped some dirt. They made a huge deal about it and are taking it to the "insurance" and are going to charge us. I believe they will pocket the money since they clearly have not fixed the other spots on the car. Very dishonest, do not rent with them!
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Z.Malek
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View more >Dislike: I asked in advance if the highway vignette is included in the price (I called the rental company). They assured me, that all cars have a vignette and I don't have to worry. When I returned the vehicle however, I had to pay 30 EUR for the highway vignette. The rental was still cheap, however I am not sure whether I will rent from this company again - other companies at the airport at least include the highway toll in the price when you rent it. The price at this company therefore seemed lower compared to others, but then I had to pay this surcharge.
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