Circular staff at Nevşehir Airport were very unprofessional. The rental form had no contact details, and there was no office within the airport. We waited outside the airport for half an hour before the staff finally showed up. This company requires you to write down your credit card's security code, not just a simple pre-authorization! When we tried to negotiate, the staff was very rude. They also charged an extra 29 EUR for one-way rental and 3 EUR for airport fees, despite us having full insurance. Furthermore, they don't have a designated drop-off point at Ankara Airport; you need to contact the staff by phone.
The car rental company acted like thieves, telling lies and voiding promises with no credibility. They forced me to drive a malfunctioning car until it broke down and then unilaterally charged my credit card over 20,000 RMB for their broken car’s damage! This rental company lacks any integrity!!!
The first car we were given had a gas tank that leaked, so we had to change the car when this was discovered. When we discovered this problem it was difficult to get the car changed. We wasted one day waiting for the new to be delivered and had to keep contacting the company. The second car kept giving us a maintenance due message. Thankfully nothing went wrong. Staff members we dealt with face to face upon receiving both vehicles were pleasant.
After long time waiting they brought me manual car , although have requested an automatic car , and they asked me to cancel my reservation like that without offering other options, I will never recommend anyone to deal with them . Very bad company
“They gave us a different car not same exactly little smaller and when we arrived no one there”
About CIRCULAR:4.3/10
But they gave us a car at the night because there’s no car but they gave me car to drive until a night then should come back again to them to change to my car which I booked one think if I didn’t have a credit how can I call to them this is a problem they should be in airport at the time I arrive but about
About QEEQ:10.0/10
Excellent everything is great and telling very fast in the future I will your regular customer very soon just make sure about a car rent be more nice
“Poor service , no wheel alignment done, accident may occur in this poor cars, total shit rent car ex”
About CIRCULAR:2.0/10
If you charge according to your Rent a car rates , then at least you should provide better new cars with good service , I won’t recommend anyone for your rent a car not even I wil expense yours ...
Initially, I thought it was a small company since our road trip was split into two parts. For the first part, there were almost no other options. As expected, there was no dedicated counter at Izmir Airport. We were met at an outdoor café near the airport exit, which took a long time to find due to issues with our phone card.
I filled out the feedback for the wrong location last time, the issue was with this Izmir booking. The rental company didn't deliver the car on time. According to the instructions from PigCar on WeChat, the rental company should have been inside the airport, but it wasn't. We had to call separately to arrange for the car. The rental company didn't meet us at the airport, and the staff who answered the phone at night didn't speak English. PigCar customer service didn't resolve the issue, and we waited for an hour in vain. They said the car would be delivered to our hotel later, but it never arrived. We had to stay at the airport hotel Orty Hotel for the night. The next morning, we finally got hold of someone who spoke English, and the car was delivered to the hotel at 11 am, affecting our plans for the second day.
The pickup location is not inside the airport, requiring a phone call to the staff, which is inconvenient (mainly because the English accents are hard to get used to, especially over the phone, making communication difficult). Unlike other companies that have counters inside the airport where you can communicate face-to-face.
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