CAR RENTAL REVIEWS ON CIRCULAR IN ISTANBUL

Delayed for three hours to get the car, wasted half a day. Had communication issues with the car rental company.

Both picking up and dropping off the car took forever as there were no staff at the airport at the appointed time. We had to call them after arrival, and someone drove over, but the wait was too long. We made numerous calls and kept hearing 'they'll be there soon,' but no one showed up. Especially during the return, the police asked us to move our car several times. We even suggested parking the car in the lot and handing it over there, but they rejected the idea.

La voiture n'était plus très jeune mais très fonctionnelle étant donné nos nombreux bagages.

La phase d'économie d'argent sur la réservation après la validation n'était pas très clair.

Very satisfied. No queues at all.

The car rental company acted like thieves, telling lies and voiding promises with no credibility. They forced me to drive a malfunctioning car until it broke down and then unilaterally charged my credit card over 20,000 RMB for their broken car’s damage! This rental company lacks any integrity!!!

The first car we were given had a gas tank that leaked, so we had to change the car when this was discovered. When we discovered this problem it was difficult to get the car changed. We wasted one day waiting for the new to be delivered and had to keep contacting the company. The second car kept giving us a maintenance due message. Thankfully nothing went wrong. Staff members we dealt with face to face upon receiving both vehicles were pleasant.

I've rented cars in my home country, and the process is rather tedious. This rental left me with a great impression, and I will definitely contact your company again for future international rentals.

After long time waiting they brought me manual car , although have requested an automatic car , and they asked me to cancel my reservation like that without offering other options, I will never recommend anyone to deal with them . Very bad company

Incorrect pickup and return address.

If you charge according to your Rent a car rates , then at least you should provide better new cars with good service , I won’t recommend anyone for your rent a car not even I wil expense yours ...

No spare tire

I had to make several calls to find the person when picking up the car.

The service was terrible. I requested a sedan but was given a hatchback. It was late that day, and when they delivered the car to the terminal, only a hatchback was available. Their attitude was awful, basically like they didn't care. The worst part was all the unnecessary deposits they asked for, along with various miscellaneous charges. The car they gave was in poor condition, very noisy, and sounded like a tractor when reaching 90 km/h.

Very good

The receptionist was quite friendly. The store is located at the very end to the left after exiting the arrival hall. After filling out the form, they required a prepayment of 180 lira for highway tolls, using the H route. It would be better if the pick-up and drop-off locations were marked with coordinates. It would also be good to provide a mobile phone number for the rental company (currently, only a landline is available) to make it easier to send photos.

Iyiydi

Not happy with interior car cleanliness. Rear salon was dirty.

Car was very good.

The car was not clean...

They forced us to buy a Turkish highway toll pass for 100 lira, but other rental users said they weren't charged this fee. We chose to return the car in the city, but the return location given was very far from the city, and we were charged an additional fee for returning the car at a different location. The car had multiple dents and scratches and was in poor condition. Once, the car stalled and wouldn't start again. We had to get help from a passerby to jump-start the battery.