The store didn't accept the translation document and required purchasing insurance to provide the vehicle. There was a mileage limit, and only after paying 2000 yuan was it unrestricted.
The store service was good, but I strongly do not recommend small cars with mileage limits. We rented for 3 days with a daily allowance of 100 km, and ended up paying an extra €99 for an additional 300 km, making the total cost very high and not worth it. It would be better to rent a car for 100 yuan/day more but without a mileage limit. Hope everyone pays attention to this to avoid such issues.
All was very good. Smooth conduct by counter staff and very well managed.
About QEEQ:10.0/10
The car was new and in good condition. The counter staff was helpful and courteous. The pickup and drop off process was easy and quick, no waiting time. The price detector by Qeeq further reduced Euro 20 on the booking. Qeeq is the best website for car hire. Best rates and immaculate booking. Overall good experience. Highly recommended.
The staff at the rental company was very friendly and efficient. Overall, it was a good experience, different from renting a car in Hungary. This company might be a smaller car rental business. I purchased the supercover insurance at the counter, but unlike Hertz, they didn't provide a black folder containing various documents. After confirming with the staff, I learned that any issues can be addressed by contacting the technical support hotline on the dashboard. The entire process was smooth, and returning the car was also quick. By the way, I'll opt for a diesel car next time.
Overall, there weren’t any major downsides; it's pretty standard. However, this company doesn’t include highway toll tickets in the car, so you need to purchase them additionally from the staff. If you buy their full insurance, it costs 28 euros per day. It is recommended to get the full insurance directly from the rental company, as it is the same price as the domestic insurance provided by QEEQ, but can save you a lot of trouble in case of any issues. The car received was a compact Peugeot SUV. The trunk could fit two 26-inch suitcases, and more luggage would need to be placed on the rear seats. The mileage was over 20,000 km, so it was relatively new. It included driver assistance features, and overall, I was very satisfied with the car's condition.
I was late and arrived 2 hours later to pick up the car, but they canceled my reservation. To reinstate it, they charged me 28 euros per day! I really can't understand their logic—I had already paid in full, but they still canceled. The rental office had only one staff member, and when I arrived, she was still on a phone call, which took a full 30 minutes before she attended to me.
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