SALZBURG CAR RENTAL REVIEWS

Too many pitfalls! Frequent charges for minor scratches without any notification! I had to disable my credit card's international payment feature!

Good service.

Good platform to book car rental.

When returning the car, there was no paperwork signed or report given. After returning home, I received an unidentified charge of EUR404 on my credit card. Rental company failed to contact the car rental service successfully and after two weeks, there was no proactive follow-up to get the report. The car rental service or the rental company might be involved in fraudulent activities.

The car was battered and bruised, full of scratches and has 70k km on the clock. I hire a lot of cars and they're almost always pretty new but it didn't matter, the car worked fine.

The car rental process was very efficient and smooth.

Many car types available. Many people renting there, there is a queue upon car pick-up

Easy booking. Quick confirmation. Fuss free rental.

Very long queue to pick up car - waited for an hour! Helpful once we reached the desk.

Easy to use. Good communication. Fast reply to a query raised.

The waiting time for processing was long, and they made unauthorized charges six months after the return!

The local rental company staff had a bad attitude. The rental agreement did not mention that dual-branded VISA or MasterCard credit cards cannot be used. When picking up the car, the staff said only single-branded VISA or MasterCard credit cards are accepted. I contacted the rental company but the local staff refused to help. This is a problem with the rental company, and I could not pick up the car even though I had already paid. Now, the rental company is not refunding my money.

Car was perfect, no issues. It was what we needed and it drove well.

Easy to book, competitive price, no problems at all.

Very good

Overall satisfied

I will never use them or book with you ever again

Meet expectation

Works and grateful to provide price protector for peace of mind

I was late and arrived 2 hours later to pick up the car, but they canceled my reservation. To reinstate it, they charged me 28 euros per day! I really can't understand their logic—I had already paid in full, but they still canceled. The rental office had only one staff member, and when I arrived, she was still on a phone call, which took a full 30 minutes before she attended to me.

The car was an upgrade from the category we had booked and was very new and clean.

The staff were friendly and professional.

Pretty good

Since the store didn't accept Visa cards with a UnionPay logo, our original reservation couldn't be completed. We rented two station wagons and encountered the same issue. Luckily, the third person in our group had a single-currency Visa card and also had a driver's license and translation booklet. The rental company managed to arrange an 8-seater Ford van for us instead of the two cars, accommodating all seven of us. We rented the car directly at the counter. We had a lot of luggage, so it was a bit cramped, but at least we could hit the road. Otherwise, our planned self-driving trip for the next ten days would have been disrupted. The staff at the car rental company was very patient and friendly and took two hours to sort everything out. After negotiating with QEEQ, and with a written statement from the car rental staff, QEEQ agreed to a refund because it wasn't specified that dual-currency cards wouldn't be accepted. Although it took some time to communicate after returning home, QEEQ fully refunded me in the end. Considering this experience, I will choose QEEQ again next time. I also advise everyone to have a single-currency card ready.

Super little van/car ,a bit thirsty on the diesel but we got all our Wanted requests from very efficient buchbinder staff.

Excellent price, great reminder emails with information on rental ,A smooth easy experience.thankyou.