CAR RENTAL REVIEWS ON GLOBAL RENT A CAR IN SALZBURG

Like: Fast pickup and drop off. Car almost new .
Dislike: Pickup location little bit way from public transportation.

The store is too small and hard to find

I still did not get back my 1000 EUR deposit. I dont know if you are actually reading this, but if you do, could you please call them, tell them that I am a customer and not a bank, and I need my money back? I returned the car fully fuelled in mint condition, the least they can do is to return my deposit on a timely manner. - On a separate note, the location they provide on the drop off spot is misleading (they say its on garage level -1 but there are two separate garages on -1 and we went to the wrong one.) Thanks.

Its great.

Many car types available. Many people renting there, there is a queue upon car pick-up

Easy booking. Quick confirmation. Fuss free rental.

The service staff had a poor attitude.

The service was okay.

Professional and quick. Whether it was picking up or returning the car, they were efficient, and despite having booked a Ford Focus with automatic transmission, we were provided with a BMW 3 Series Touring at no additional cost.

Since the store didn't accept Visa cards with a UnionPay logo, our original reservation couldn't be completed. We rented two station wagons and encountered the same issue. Luckily, the third person in our group had a single-currency Visa card and also had a driver's license and translation booklet. The rental company managed to arrange an 8-seater Ford van for us instead of the two cars, accommodating all seven of us. We rented the car directly at the counter. We had a lot of luggage, so it was a bit cramped, but at least we could hit the road. Otherwise, our planned self-driving trip for the next ten days would have been disrupted. The staff at the car rental company was very patient and friendly and took two hours to sort everything out. After negotiating with QEEQ, and with a written statement from the car rental staff, QEEQ agreed to a refund because it wasn't specified that dual-currency cards wouldn't be accepted. Although it took some time to communicate after returning home, QEEQ fully refunded me in the end. Considering this experience, I will choose QEEQ again next time. I also advise everyone to have a single-currency card ready.