ADDCAR RENTAL CAR RENTAL REVIEWS IN FINLAND

The deposit blocked at my credit car was higher than declared in booking.

Horrible. It was agreed at QEEQ a deposit of 1017€ and they charged 1500€. More they even didn’t care about the info that I have sent regarding the info and threatened me that If I didn’t pay they will not handle the car keys. Then charged me 75€ of arriving late knowing that it was my plane delayed. The worst of all was that they said that they need to charge the delayed fee because the office was closed but when delivering the car , it was on opening hours and the office was also closed and none to take care of the returning of the deposit. They kidnapped the deposit amount for 5 working days because they said that they need to see if there is speeding tickets or whatever. Very poor service.

Firstly, I paid for a Mercedes but got a Ford. Check their website to see if the prices are the same... I rented a safety seat, and the rental company said it was €6/day but it turned out to be €10/day on site. The most frustrating part was when I was returning the car. The engine warning light came on, and I tried to figure it out but couldn't. Since I was in a hurry to catch a flight, I had to drive back slowly. During the trip, I called the rental company to inform them I would be 30 minutes late, but when I arrived, they directly deducted €126 from my credit card, saying I was 40 minutes late. I don't understand how a company with such service standards can continue to work with the rental company. Everyone says everything is expensive in Northern Europe, and if you want service, it costs more! It was a terrible experience.

Modernes Auto mit Automatik, Abstandsmessung und Tempomat. Alles super, total zufrieden, immer wieder

Stressfreie Buchung, alles funktioniert

Excellent! Noticed an old scratch when picking up the car and informed the rental staff. Took a photo right away. Had no issues when returning the car!

Excellent. Very nice Counter lady.

The pickup address and all the phone numbers provided by the platform were incorrect. How can customers pick up their cars this way? Zuzuche lacks valid information about the car rental company and cannot provide service for changing cars with other car rental companies in case of emergencies. They just said they sent an email and we have to wait for a reply. As a result, it delayed our schedule by a day.

The frequent tire issues with your company made us very anxious.

The frequent tire issues with your cars made us very worried.

Very satisfied, the customer service was patient and polite.

Pretty good

Very satisfied

Very responsible

There is additional cross boarder fee 70euro charged on the spot which didn’t mentioned in the booking process.

Great rental service and great car. I got a free upgrade and it was amazing. Drove all the way to Inari without breaking a sweat

I only use Qeeq in Europe and have used using other accounts too. Love the platform

Very responsible.

I'm currently concerned about the 1500 euros deposit I paid. When will it be refunded?

Everything was clearly explained, no extra charges.

Returned the car an hour late, got scolded and given the cold shoulder by the rental lady. Although it was our fault, treating customers like that as a service provider is not good.