CAR RENTAL REVIEWS ON ORLANDO IN TENERIFE

Terrible, people waiting 2-3 hours to collect there hire car. Unhelpful staff and no organisation at the collection location. Worst hire experience ever!

Easy going, good communication, the only little problem is the meeting point at Tenerife North Airport isn't the easiest to find, but everything turned out well after that.

Terrible car rental! We encountered some issues on the road and called the rental company, but they kept passing the buck. No one spoke proper English, only gibberish, and their attitude was extremely poor. We finally had to contact the local police, who had to force the rental company to send someone to help us.

When I arrived at the car rental company, they gave me a Volkswagen Polo instead of the Ford I originally booked. I let it slide, but after taking the car out, I realized there was no radio. I quickly parked and asked about it, and they said there are a lot of thieves here who would break in to steal the radio. I was a bit confused. The CDs I brought couldn't be played, which was a bit disappointing. It got worse when I saw cars from the same company and other rental companies at the hotel the next day, and nearly all of them had radios! It totally felt like a lie, and I was very upset. I won't rent from this company again.

Good evening, i Made a reservation with you for a car to Tenerife sud for 15 day s. From the confirm that i receive i had a car with Full insurance, and full fuel that i should have to Bring back full, but When i arrived to the agency, After 1 hour that i try to call and looking for the place where they should pick-up us, they told me that i have to pay € 50 for fuel and the guy Was very unprofessional and really rude. And then he told me that When i’ll bring back the car the re is the risk that they’ll not give me the deposit back, because his collegue is really strict. It look likes a threat. I can’t understand what Kind of service you sale. I sue to travel From 25 years also for job, and never ever i had a similar experience. I asked have an explanation about this situation. I pik up the car only because it Was late and i don’t have any chance to go back to the airport. In different case i didn’t pick-up the car and I’ll choose for another car rental. I don’ t want spend my time for bed service and bed person. It’s my holiday and I payed for have a good time here. And actually , at the moment I didn’t have my deposit back yet. Francesca Mastroianni

The car exceed my expectation. The booking process at the counter was easy. Just need clear sign where to get the pick up area at the airport because the representative waited at 2nd basement. It took a while to ask around.

The full insurance recommendation was a very good deal. The rental rate was very good.

The staff was very friendly and helpful. However, you need to call the rental company upon arrival at the airport for a pickup. It would be better if this information was available in advance.

Good services