CAR RENTAL REVIEWS ON FOX RENT A CAR IN SAN ANTONIO

Second time using Fox and very pleased with the service will use again

Good car.... loud breaking noise and no windshield liquid... Staff was excellent though

I arrived at midnight at the airport and there was no sign at counter directing me to the car booth in parking garage. I spent 30 minutes trying to find someone to help and I even tried customer service to no avail. I turned to enterprise who said that there may be someone in the garage booth, once again no sin directing me to it,not to mention the interior of the vehicle panel fell off while I was driving several time I had to take time to fix it. And the vehicle that I upgraded to was tin can sounding while I drove the entire time, I should have just kept the original car I requested. I have been renting for years this was by far the most dissatisfying experience I've had.

Actually I underestimated, but they were really professional, awesome service. I was really happy about it !

I will be coming back to Fox. There was an issue with my car and the agent corrected the issue.

Tires seemed to spin out not much traction on wet pavement.

I was double charges for a number of items which were not explained to me such as fees and alike. I understand your need to charge for fees but to charge me twice for them is unethical. I was told my overall cost for the rental would be $127 and I was charged twice that cost. Also, I was charged for the fuel in the vehicle prior to driving it and then charged for fuel use. This appears to be quite illegal. I will never utilize your services and will definitely tell others to do same. Your way of doing business is not going to take your company far so keep in mind that being shady is not good for business. Good luck.

I changed to another company because the customer service at the pick up point was so horrible and the lines were so long.

Car was just right. Counter staff very good. One small hitch after we left with a car that was not assigned to us. Simple phone call from the staff corrected the information that they needed. I think it was completely avoidable but didn't impact our trip at all. Everyone has an off day sometimes.