OWNERS CARS CAR RENTAL REVIEWS

service performant. rien a signaler

Biens faire le tour du véhicule à la prise en charge car ils ne font pas l’état du véhicule avec nous, mais par contre à la restitution du véhicule, il font 2 fois le tour et sont très méticuleux. Au départ j’ai fait rajouter dans l’état des lieux des rayures sur la porte conducteur qu’il M'aurais crédité au retour.

They had to give free upgrade due to not having the mini size car which helped me a lot because of the size

Pick up point literally just outside the airport, 20 seconds walk. Waited less than 1 minute and was taken to the car pick up area, this was 5 minutes drive from the airport, so from airport to pick up desk less than 10 minutes. Only down point was a bit of a wait to do paperwork for car, but all desks were open and service was with a smile. Picked up my car with only 300km on it, so was virtually brand new, high spec car with sat nav. Delivery back took max 5 minutes and a drop off vehicle was waiting to take me back, so no hanging around. Overall very impressed with service and car. Would definitely use again.

Very easy process and got email confirmation straight away.

The experience was very good, the staff were very helpful the cars good and I would have the confidence to do it again

The booking platform was very good, the communication was a wee bit out of sync

Did not like the way the onus was put on the customer to find the faults and damage.

We had to change cars three times to get one without issues. The seatbelt buckle of the first car was broken, and the AC of the second car had problems. Additionally, the store's inspection process was quite frustrating. They asked us to take photos for the inspection ourselves, but when returning the car, they inspected it very thoroughly, including the underside. We didn't notice a small scratch on the plastic panel of the car's underside when we picked it up. As a result, we were charged a 350 Euro deposit.

Très bonne voiture , quasi neuve et très propre. Récupération en minibus, retour impeccable avec transport minibus jusqu à l aeroport pour prendre l avion a 8h.

El coche sufrió una raya en la carrocería y me cobraron 300€ en un taller lo valoraron por 180€, así pues se aprovechan de los clientes para hacer un negocio paralelo

Fácil manejo y buena atención y comunicación a través de correos para solucionar la mala atención de owners