CAR RENTAL REVIEWS ON TOP RENTAL IN AUCKLAND

Easy rental, would book again

Awesome customer service. Easy process on pick up makes it fast to hire the vehicle and be on your way. Great fleet of vehicles. Will always use Top Rental when I hire in New Zealand.

Great booking platform. Fast easy and great prices.

The service was absolutely five stars. They contacted me several days in advance to inform me of all the necessary and important details about picking up the car. They were extremely patient in answering all my questions (even those unrelated to car rental). On the day of pickup, I arrived at the rental office a bit earlier than scheduled, and they immediately started the procedures without making me wait. They carefully explained the terms that renters usually overlook. Very attentive.

It did take a while to get our car as traffic was heavy. We did notice a strong cigarette smell especially in the back seat and as there were no other vehicles available we had to purchase a hanging deodorant to erase the smell.

Very helpful and friendly staff

A great little crew offering good, inexpensive cars and friendly service.

A complimentary upgrade was a bonus. Very professional courteous and friendly to deal with. Great prices and I would definitely recommend them

The car was better than expected given the cost. A slight smell in the car but overall it was clean. Very happy to use again.

It was as expected. Worked out fine

Only one person doing pickup and paperwork. Good price, car clean.

Car was in good condition, staff friendly and helpful. Being picked up at the airport in the car bypassed the process of needing to transfer bags. The only hard part was looking for the car in the passenger pickup, not a van with signage.

Excellent service

Awesome

This is not a 24 hr pick up and drop off location but worked fine for us.

Smooth process and car was in good condition. Enjoyed our ride throughout our whole journey on North Island.

Easy process and price reasonable.

Very clean car and conditions were expected. Great service from the Top Rental team.

The staff were very helpful and friendly. The only criticism was that the car entertainment system was in another language as it was an imported car. We were unable to play the radio or Bluetooth our phones to play music. GPS was also unusable. It was a lovely car in all other ways though.

Excellent value and service, would use again

Very accommodating staff, came in early so I could drop off the vehicle early to catch a flight. Fast and efficient drop off and pick up process. Excellent customer service!!

Fast and easy to use

The staff were excellent honest and very reassuring. Car was an older model, which we asked for, but clean and in good nick and a great price. thank you TT. We will definitely use top rental next trip.

Very easy search and booking process, and a great price offered.

The car is good and the staffs are very friendly and helpful. Good condition of the car and good price. Will come again.

User friendly apps, nice!

Great car and service.