The rental car company's insurance has no deductible, so I didn't purchase additional coverage. Cizgi Rent a Car in Turkey! It was a great rental experience, and you can add an extra driver for free.
This was the most unpleasant car rental experience I've ever had. The paperwork process was fairly smooth, taking about 30 minutes to complete. After picking up the car from Cizgi, we drove about 20 kilometers on the highway and were hit from the side by another vehicle. The other driver got out, apologized, and admitted full responsibility. We called the police together, but after waiting for several hours, the police never showed up. During this time, I also tried contacting Cizgi via the emergency number printed on the card provided during pickup, but it was always an automated response followed by disconnection. I want to ask Cizgi: why provide an emergency number that doesn't work? Isn't that deceptive? I also sent an email to the address printed on their card, but there was no response. After waiting for hours, we had no choice but to return to the Cizgi office. In the end, they forcefully charged us 22,000 lira. While it’s not Cizgi’s fault that Istanbul police didn’t come to handle the situation, the fact that their phone didn’t work and emails went unanswered shows that Cizgi is an irresponsible rental company. If anything happens during your trip, such as a breakdown or requiring emergency assistance, you will have to solve it on your own. I strongly advise against choosing a rental company like Cizgi just because it seems cheap. If you encounter issues, no one will help—you'll be left to fend for yourself.
Highly recommend! When we went to pick up the car, we went to the wrong location. I couldn't understand what the customer service representative was saying, but then they told me to wait at the airport, and they came to pick me up. The whole process was very friendly.
The overall service was terrible. First, the car had no fuel, so I had to drive to a gas station myself. Then, after several days with the car, I suddenly received a message on WhatsApp claiming there was a missed toll fee of 204 lira due to a system error at the time. They directed me to pay on a website that looked so sketchy it seemed like a virus site. I advise everyone not to choose this company.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Eunice Hodge
-
-
-
-
View more >Kenneth Temple
-
-
-
-
View more >Lewis Bartholomew
-
-
-
-
View more >Ula Eisenhower
-
-
-
-
View more >Deirdre Bartlett
-
-
-
-
View more >Martina Beck
-
-
-
-
View more >Venus Wells
-
-
-
-
View more >Angela Felton
-
-
-
-
View more >Emmanuel Field
-
-
-
-
View more >Cara Garden
-
-
-
-
View more >Cheryl
-
-
-
-
View more >Samantha Hornby
-
-
-
-
View more >Ingram Matthew
-
-
-
-
View more >Madge Walter
-
-
-
-
View more >U.Yesildal
-
-
-
-
View more >William Bertha
-
-
-
-
View more >Bevis Motley
-
-
-
-
View more >Ursula Landon
-
-
-
-
View more >Bartholomew Ward
-
-
-
-
View more >Adam Bloomfield
-
-
-
-
View more >Hot Destinations For Cizgi
Pay for Car Rentals with Crypto