“bad advise of the sales person about the car and very tricky way of cheating costumers with 0 fuel”
About Windycar:6.0/10
I had booked a Tucson and they gave us a small jeep and it was totally a terrible experience driving us.
they delivered the car almost 0 fuel and they told us to deliver it that which as you know it is impossible to deliver a tank 0 fuel and that resulted in them getting the car back 20% tank and re-imbursement
Staff speaks good English. However, I was charged extra (30 TL per day) because goldcar claims that i have been driving for less than 5 years based on my current driving license that was renewed on 2015 and demanded i show proof that I have been driving for more than 5 years.
Also, goldcar tried to sell me insurance for collision damage waiver even though i show the booking voucher where I have purchased insurance.
During pick-up, the staff didn't inform us that there was a card for exiting the airport parking in the registration document, and it was taken away by the staff. We found out about the card only at return and had to pay a fee. The staff handling the car return spoke only Turkish, using a translation app which led to communication issues and misunderstandings. They also didn't inform us about potential extra charges, which felt quite bewildering.
“The car itself was nice, but the pick up was a bit stressful.”
About RENT GO:7.0/10
The location was in a very crowded area with a lot of traffic. Not ideal for a car rental place. The car was nice and a reasonable price. But, there was bird poop all over the passenger side of the car when they gave it to us.
Initially, the car pickup experience was pleasant, and the service was good. However, the car return process was extremely disappointing. After entering the airport, there were no clear signs, and there were no staff members at the return point. Even after contacting them to come to the departure hall, they never showed up. My flight was about to take off, yet they asked me to go back to the parking lot and leave the keys in the car.
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