bad advise of the sales person about the car and very tricky way of cheating costumers with 0 fuel

Unable to change drop-off location.

The deposit return process was a bit troublesome.

Do not choose this shameless company, it's a lesson learned through blood and tears! They intentionally rented me a Citroen C5 Aircross with a faulty battery and full of scratches! (They specifically started the car for me when I picked it up, so I didn't discover the battery issue. Everyone, when renting a car abroad, make sure to start the car yourself if they start it for you). Every morning, the car wouldn't start, and I had to ask around for help to jump-start it. I requested a replacement car, but they dodged me and directed me to another city for repairs! I spent a lot on plane tickets, did I come here to fix your car? How can such a merchant be a featured option on this rental platform?

1. Upon arrival at Sabiha Airport on 8/6, there was no representative from the rental company waiting at the arrivals area. When we called, we could not communicate effectively in English. 2. Eventually, we took a taxi from the airport to the address provided in the pickup instructions for 25 lira, but couldn't find the rental company. We had to get another taxi and made an international call to the rental company, letting the taxi driver speak directly to get the directions. This taxi cost 18 lira. 3. We finally found the small rental company next to a gas station. The staff was quite friendly. 4. One of the staff members spoke slightly better English, but communication was still challenging. They gave us a Hyundai i20 instead of the POLO we booked, as it was of a similar class, which I didn't mind. However, it turned out to be a manual transmission. After pointing out that we booked an automatic POLO, they switched us to a Nissan MICRA with automatic transmission. 5.

Slightly annoying that the pickup location was way off airport. Needed to call the company for them to dispatch a pickup and take us to the airport. If dropping at IST, spare an extra HOUR at least for the dropoff process.

Easy as usual.