They routinely asked if we wanted insurance. When we declined, they didn't press further or unexpectedly add insurance clauses. Very straightforward.

The car wasn't the one we booked, it was downgraded significantly. The staff's attitude was poor. Be firm when dealing with them.

This was my worst car rental experience. The BMW 5 Series was not available, and they replaced it with an XC60. It was just the two of us, and we didn't want to drive an SUV. It cost us an hour. The Turkish staff were really dishonest; they added full insurance and asked me to sign, costing several hundred more. I can't express how I feel. I'm not satisfied with this app, and I'm even less satisfied with the Turkish rental store. The return location was hard to find, and we almost got charged an extra day's fee.

It is easy to find the car pickup location after arriving at the airport, and the shuttle to the car storage location is well-arranged.

Great car. Great service. Very easy