They couldn't accept my dual-currency credit card, and they didn't inform me in advance. This delayed my trip and caused various troubles and expenses. Up to now, they haven't refunded my prepaid deposit. I have suffered significant losses, and the issue has yet to be resolved properly! Emails to customer service have gone unanswered!

Other services were good, but they didn't provide any of the car insurance promised by the rental company.

Very good attitude. Both pickup and return were very convenient. The car we got was a VOLVO S60 from the same series as the BMW 3 we initially booked. The car had over 10,000 kilometers on it and was very easy to drive. The only small issue was finding the return location in Antalya. When we called the rental company, we were transferred several times, and not many people spoke English, but eventually, we managed to find it.

Great service. Free vehicle upgrade. They provided a new car. The paperwork process was very easy. Returning the car took less than five minutes. The car was also very fuel-efficient. Praise.

Never got the car rental, the office was closed and booking had to be shifted to Avis. Very bad service by budget

The call center staff very helpful and prompt in arranging another rental due to no fault of theirs. Avis staff at new rental were amazing and super helpful