The car is in a very good condition, GPS is very easy to use. The staff who took care of us when we picked up the cat at the airport is very very lovely. We really appreciate her assistance, she is very detailed oriented, we learned everything we need to know! Thanks!
“Reasonable price, friendly staff and great vehicle.”
About Times:10.0/10
Easy to find staff at the airport.
Pick-up and drop-off are very fast.
I reserved honda fit car but Times upgrades car to toyota premio with same price.
Poor English language, since I forgot full fill the oil only of half tank, 1st Of the officer need me pay, ¥8xxx, it is really crazy, I angry and he don’t understand, 2nd staff told me ¥2xxx is ok. Which is totally ridiculous.
“The customer service of the rental car suppliers is average and still have room to improve.”
About Times:9.3/10
I rent a car for touring around Okinawa. I picked Honda Fit but the staff did not tell us that they would give me Mazda demio and only hurriedly led us to get the car. The staff who serve us could not speak or understand much English that we had to guess for using the car and study the documents ourselves.
La réception de la voiture a été un peu bâclée notamment au niveau de l’explication du GPS . Mais c’est le problème au Japon, presque personne ne parle anglais.
There is a shuttle service at the airport. The car pickup process is clear and orderly. The staff are very friendly. I ended up with a Toyota Fielder, which was new and easy to drive.
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